delivering exceptional customer in all institutions
Team Building and Customer Service stresses the importance of how harmonious teams represent the best chance for delivering exceptional customer in all institutions. This course will feature topics like
5 Things Customers Want
Team Building and Customer Service
Listening as a Business Tool
Principles of Great Customer Experience
The course is aimed at students studying Customer Service, Service Marketing, International Business, Hospitality and Tourism as well any employee of a private or public sector institution.