Personal Development

Best practices in Customer support

Optimise your customer support practices by following these best practices

What you will learn

  • Best practices in Customer Support
  • How to hire support reps
  • Best practices for a SaaS support rep
  • Best practices while using chat tools

Description

A knowledge repository that will help you stay ahead of the curve. It covers everything you need to know about best practices, which will make your customer support practice a success.
These practices can be followed by a customer support representative from any startup or enterprise!

You will be introduced to different factors and techniques from hiring a rep to using chat tools the best possible way!

Update 1.0.1: All the captions in the videos have been updated to match with the videos in the course.

Who this course is for:

  • Customer support representatives, support agents, customer support enthusiasts
 -  Best practices in Customer support
  • Udemy teacher
  • English
  • 0
  • 1436
  • 2022-03-08